HVMND MARKETING L.L.C.
Effective Date: January 1, 2026
Last Updated: January 1, 2026

HVMND MARKETING L.L.C. (“HVMND,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you interact with us, including when you contact us, book services, receive appointment confirmations or reminders, or receive promotional messages.

1. Business Information

HVMND MARKETING L.L.C.
603 S RAMPART BLVD. APT 22, LOS ANGELES, CA 90057
213-838-4168
[email protected]

2. Information We Collect

We may collect the following categories of personal information:

• Identifiers, such as your name, phone number, email address, postal address, and business name

• Communication information, such as appointment details, message content, and customer support inquiries

• Commercial information, such as services requested or purchased

• Internet or device information, such as IP address, browser type, device type, and website interaction data

• Marketing and preference information, such as consent status, communication preferences, and response history

3. How We Use Your Information

We use personal information for the following purposes:

• To schedule, confirm, remind, reschedule, or cancel appointments

• To send service-related communications

• To send promotional, marketing, or follow-up messages where permitted by law

• To respond to inquiries and provide customer support

• To operate, improve, and secure our website, systems, and services

• To maintain records, comply with legal obligations, and enforce our terms

For California residents, we collect and use these categories of personal information for the business and commercial purposes described above at or before the point of collection.

4. SMS, Calls, and Promotional Communications

If you provide your phone number and expressly opt in via checkbox form, you may receive SMS messages from HVMND Marketing L.L.C., including transactional messages such as appointment confirmations, reminders, service updates, and support messages, and, if separately consented to, marketing and promotional messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help.

You can opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information above. Even if you opt out of marketing messages, we may still send non-promotional service-related messages, such as appointment updates or transactional notices, where permitted by law. FCC guidance states that consumers may revoke consent through any reasonable means, including reply text messages such as “stop,” and such requests must be honored within a reasonable time not exceeding 10 business days.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, log files, and similar technologies to collect information about your interaction with our website, emails, advertisements, and services. These technologies may collect information such as your IP address, browser type, device identifiers, pages viewed, links clicked, timestamps, and general usage activity.

We use these technologies to:

• operate and secure our website

• remember user preferences

• measure website traffic and usage patterns

• improve website performance and user experience

• understand the effectiveness of our communications and marketing

Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies. You may also be able to manage cookies through your browser settings or any cookie banner or consent tool we make available. Some website features may not function properly if certain cookies are disabled. Regulators in Europe and the UK treat analytics and advertising cookies as non-essential in most cases and expect clear, informed consent for those tools.

6. Legal Bases for Processing Under GDPR

If the GDPR applies to our processing, we process personal data on one or more of the following legal bases:

• Consent, where required, including for certain marketing communications and certain non-essential cookies or tracking technologies

• Performance of a contract or to take steps at your request before entering into a contract

• Legitimate interests, including customer communication, service improvement, fraud prevention, website security, and business administration, where those interests are not overridden by your rights

• Compliance with legal obligations

GDPR requires controllers to explain their purposes and legal bases and to facilitate the exercise of data subject rights.

7. Disclosure of Personal Information

We may disclose personal information to:

• Service providers and contractors that help us operate our business, communications, scheduling, hosting, analytics, and customer support

• Professional advisors, legal counsel, insurers, and auditors

• Government authorities or other parties when required by law or to protect rights, safety, and property

• A buyer or successor in connection with a merger, sale, or business transfer

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

SMS opt-in data, consent records, and phone numbers collected for SMS communications are not sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. We may disclose this information only to service providers or contractors that help us deliver messaging, customer support, or related operational services on our behalf, and only for those limited business purposes. California requires businesses to accurately disclose whether personal information is sold or shared and to describe their collection and use practices clearly.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, sending appointment-related communications, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or compliance requirements. When no longer required, we delete or de-identify the information in accordance with applicable law.

9. Your Privacy Rights

California Privacy Rights

If you are a California resident, you may have the right to:

• Know what personal information we collect, use, disclose, and retain

• Request deletion of personal information, subject to legal exceptions

• Request correction of inaccurate personal information

• Receive equal service and price even if you exercise your privacy rights

• Limit the use and disclosure of sensitive personal information, if applicable

• Opt out of the sale or sharing of personal information, if applicable

To exercise your California privacy rights, contact us at [email protected] or 213-838-4168. We may need to verify your identity before processing your request. California law and regulations require businesses to explain these rights and how consumers can exercise them.

GDPR Rights

If the GDPR applies, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Object to certain processing, including direct marketing

• Request data portability where applicable

• Withdraw consent at any time where processing is based on consent

• Lodge a complaint with your local supervisory authority

GDPR and EDPB guidance require controllers to inform individuals of these rights and make exercising them possible.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. Where required by law, we take appropriate steps to protect personal data involved in such transfers.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

HVMND MARKETING L.L.C.
603 S RAMPART BLVD. APT 22, LOS ANGELES, CA 90057
Phone: 213-838-4168
Email: [email protected]