HVMND MARKETING L.L.C.
Effective Date: January 1, 2026
Last Updated: January 1, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the services, website, communications, and related offerings provided by HVMND MARKETING L.L.C. (“HVMND,” “we,” “us,” or “our”). By accessing our website, submitting your information, using our services, or communicating with us, you agree to these Terms.

If you do not agree to these Terms, do not use our website or services.

1. Business Information

HVMND MARKETING L.L.C.
603 S RAMPART BLVD. APT 22, LOS ANGELES, CA 90057
213-838-4168
[email protected]

2. Services

HVMND provides marketing, advertising, automation, lead generation, appointment-setting, consulting, promotional communications, and related business services. The exact scope of services, deliverables, timelines, and fees may be set out in a separate proposal, invoice, order form, service agreement, or statement of work. If there is any conflict between these Terms and a separately signed written agreement, the signed agreement will control to the extent of that conflict.

3. Eligibility and Use

You may use our website and services only if you are legally able to enter into a binding agreement. You agree not to:

• use our website or services for any unlawful, fraudulent, abusive, or misleading purpose

• interfere with the security, operation, or functionality of our website, systems, or communications

• copy, reproduce, scrape, reverse engineer, or exploit our content, systems, or materials without written permission

• submit false, misleading, or unauthorized information

4. Client Responsibilities

You agree to provide accurate and complete information, timely approvals, requested materials, and any access reasonably necessary for us to perform services. You are solely responsible for the legality, accuracy, and ownership of all information, claims, offers, creative assets, contact lists, and other materials you provide to us or ask us to use.

You are also responsible for your own compliance with all laws, regulations, carrier rules, and platform requirements applicable to your business, advertising, messaging, data collection, and customer communications.

5. No Guarantee of Results

Unless expressly stated in a separate signed written agreement, HVMND does not guarantee any specific outcome, including leads, booked appointments, conversions, revenue, ad performance, response rates, ranking positions, or return on investment. Marketing results depend on many factors outside our control, including market conditions, competition, offer strength, budget, sales process, timing, platform rules, and your internal operations.

6. Fees and Payment

All fees are due as stated in your invoice, proposal, subscription terms, or service agreement. Unless otherwise agreed in writing:

• all amounts are in U.S. dollars

• fees are due in advance or on the stated due date

• late or failed payments may result in suspension or termination of services

• you are responsible for all taxes, payment processing fees, ad spend, software costs, and third-party charges unless expressly included in writing

We reserve the right to charge interest on overdue balances to the maximum extent permitted by law.

7. Cancellation and Refund Policy

Unless a separate signed agreement states otherwise, the following terms apply:

• Setup fees, onboarding fees, strategy fees, and one-time build fees are non-refundable once work has begun

• Monthly service fees, retainers, and recurring charges are non-refundable once the applicable service period has started

• Ad spend, platform fees, software fees, phone, SMS, email, and third-party vendor charges are non-refundable

• If you wish to cancel recurring services, you must provide written notice to [email protected] at least 14 days before your next billing date

• Cancellation will apply prospectively only and will not reverse or refund charges already incurred

• If you cancel after work has started on a new billing cycle, you remain responsible for charges for that cycle unless otherwise agreed by us in writing

• We may pause or terminate services for non-payment, abuse, unlawful conduct, or material breach of these Terms

If you dispute a charge, you must notify us in writing within 7 days of the charge date. Failure to do so waives the dispute to the fullest extent permitted by law.

8. Appointment Confirmations, Reminders, and Promotional Messaging

By submitting your contact information, we may contact you regarding your inquiry, requested services, appointments, account-related matters, and other service-related communications. Promotional and marketing text messages will only be sent where you have provided express consent through the applicable opt-in method.

You understand and agree that:

• message frequency may vary

• message and data rates may apply

• consent to receive messages is not a condition of purchase

• you are responsible for providing a valid number and updating it if it changes

9. SMS Terms & Conditions

By opting in to receive SMS messages from HVMND Marketing L.L.C., you agree to receive text messages at the mobile number you provided. Depending on the consent you provide. These messages may include:

• appointment confirmations

• appointment reminders

• service updates

• follow-up messages

• promotional or marketing messages, where permitted by law

By providing your mobile number and opting in, you represent that you are the authorized user of that number and that you have authority to consent to receive text messages at that number.

You must be at least 18 years old to enroll in and use this SMS service.

You understand and agree to the following:

• Message frequency may vary

• Message and data rates may apply

• Consent is not a condition of purchase

• To opt out, reply STOP

• For help, reply HELP or contact us at 213-838-4168 or [email protected]

• Opting out of marketing texts does not prevent us from sending transactional or service-related messages where permitted by law

• Delivery is subject to effective transmission by your mobile carrier, and we are not responsible for delayed or undelivered messages

• Supported carriers may change without notice

• You agree to notify us promptly if your mobile number changes

You agree not to use our messaging services in any way that violates applicable laws, carrier requirements, or third-party platform rules.

10. Intellectual Property

All content, branding, graphics, copy, systems, workflows, designs, templates, strategies, documentation, and materials provided by HVMND, excluding client-owned materials, are and remain the property of HVMND or its licensors.

Unless otherwise stated in a separate written agreement, payment for services does not transfer ownership of our pre-existing processes, frameworks, templates, systems, know-how, or internal materials. Upon full payment, you receive only the limited usage rights expressly granted in writing for final deliverables, if any.

11. Third-Party Platforms and Services

Our services may involve third-party software, communication providers, ad platforms, CRM tools, payment processors, phone providers, scheduling systems, hosting services, analytics vendors, and similar providers. We are not responsible for the availability, outages, security, pricing, decisions, content, or actions of third-party platforms or vendors.

Your use of third-party services may also be governed by their own terms and policies.

12. Disclaimer of Warranties

All services, website features, communications, and materials are provided on an “as is” and “as available” basis to the fullest extent permitted by law. HVMND disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, or uninterrupted performance.

We do not warrant that our services will be uninterrupted, error-free, secure, or that defects will be corrected.

13. Limitation of Liability

To the fullest extent permitted by law, HVMND MARKETING L.L.C. and its owners, officers, employees, contractors, affiliates, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising out of or related to your use of, or inability to use, our website or services.

To the fullest extent permitted by law, HVMND’s total liability for any claim arising out of or relating to these Terms, the website, messaging, or services will not exceed the total amount paid by you to HVMND for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or $100, whichever is greater.

14. Indemnification

You agree to defend, indemnify, and hold harmless HVMND MARKETING L.L.C. and its owners, officers, employees, contractors, affiliates, agents, and licensors from and against any claims, demands, actions, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or relating to:

• your use of the website or services

• your breach of these Terms

• your violation of any law, regulation, or third-party right

• your advertising, messaging, offers, claims, products, services, or customer interactions

• any data, lists, creative assets, or materials you provide or authorize us to use

15. Suspension and Termination

We may suspend, limit, or terminate your access to our website, messaging, or services at any time, with or without notice, if we believe you have violated these Terms, failed to pay amounts due, created risk or liability, acted unlawfully, or interfered with our operations.

Any provisions that by their nature should survive termination will survive, including those relating to payments owed, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

17. Dispute Resolution and Venue

Any dispute arising out of or relating to these Terms, the website, messaging, or services will first be addressed through good-faith informal discussions. If the dispute is not resolved informally, it shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction and venue in those courts.

18. Changes to These Terms

We may update these Terms at any time. Any changes become effective when posted with the updated “Last Updated” date. Your continued use of our website or services after updated Terms are posted constitutes your acceptance of those revised Terms.

19. Contact Information

If you have any questions about these Terms & Conditions, please contact:

HVMND MARKETING L.L.C.
603 S RAMPART BLVD. APT 22, LOS ANGELES, CA 90057
Phone: 213-838-4168
Email: [email protected]